Frequently Asked Questions

Applying at The Residences at Sawmill is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24-48 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.

​Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.

To complete your application you will need:
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Administrative fee payment
​- Application fee payment per applicant

​Applicants must have a combined household income of at least three times the monthly rent. For example, for a $1,200 apartment, a minimum income of $3,600 per month is required.

We accept:
- 2-3 most recent pay stubs
- Most recent tax returns (self-employed)
- Official offer letter on employer letterhead, and signed by all parties
​- Bank statements from the last three months

​If one applicant is approved and another is not, the approved applicant may qualify individually if they meet income requirements on their own. Please contact our leasing office to discuss your options.

We do not offer short term leases at this time.

We offer flexible lease terms ranging from 12 to 15 months. Current available terms include 12, 13, 14, and 15 months. Contact our leasing office for pricing by term length.

We offer discounts or incentives for employees of several local companies. Contact our leasing team to learn more about your exclusive benefit, and the companies we work with.

A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.

​On move-in day, you will meet our team to pick up keys, complete a home condition checklist, and review community guidelines. All move-in costs must be paid in full before keys are released. Return your inspection form within 48-72 hours.

​Before moving out, please schedule a walkthrough, return all keys and remotes, and ensure the home is in original condition. Deposit processed within 30 days per state law.

Yes, a security deposit is required at The Residences at Sawmill. Please contact the leasing office for more information on the deposit.

Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 days of move-out per applicable state law. ​

All residents must maintain renter's insurance with a minimum liability coverage of $100,000. Proof of coverage must be provided prior to or at move-in. We also offer coverage through Foxen Insurance. ​

We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Virtual Tour: View our community online anytime, or call and we can scheduled a virtual tour with you.

Tours are available during leasing office hours:
- Monday, Wednesday & Friday: 10am-6pm
- Tuesday & Thursday: 10am-7pm
- Saturday: 10am-5pm
- Sunday: 1pm-5pm
Walk-ins welcome; we recommend scheduling in advance.

The Residences at Sawmill offers Studios, 1-bed, 2-bed, and 3-bed homes ranging from approximately 579 SQ FT to 1493 SQ FT. Explore all of our floor plan layouts.

Absolutely -- we will do our best to show you your specific home, and we have a model of one of our popular 2-bed floorplans too. Your home will be freshly cleaned and move-in ready before your official day.

​Our floorplans are spread out over three sperate buildings, and there are several options that maximize natural light. The best are going to be the floorplans facing the ponds and trees behind us. Ask our leasing team for the sunniest options!

​Our apartments feature 9-foot ceilings throughout.

None of our homes offer a den or home office space, but some of our floorplans include a built in desk which is great for a home office area. Ask our leasing team for these options!

Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in like-new condition. Please complete your move-in inspection within 48-72 hours. ​

Absolutely! We will note your preferences -- view, side of the building, floor level, proximity to an amenity, etc. Our team will do their best to match you. ​

Availability changes quickly! We recommend submitting your application as soon as possible. Contact our leasing office for current availability.

Our leasing team will present you with comparable alternatives matching your preferences for size, floor, view, or finishes. ​

We will notify you approximately 90 days before your lease expiration with renewal options. To renew, sign your renewal agreement online or contact the leasing office. ​

Rent can be paid securely through our resident online portal using debit, credit, credit card, or ACH bank transfer.

​Rent is due on the 1st of each month. A late fee of 10% will be applied if rent is not received by the 5th.

In addition to monthly rent, residents are responsible for:
- Water/sewer (billed based on usage)
- Amenity fee at move-in
- If applicable, pet fees per pet + pet rent per pet
- Valet trash and pest control
- Options to enroll in our rent reporting program and our Foxen insurance program are also available.

​Early termination is possible with 60 days' written notice. An early termination fee of 2 months' rent will apply. Please review your lease or contact our office.

We recommend setting up utilities at least 1 week before move-in:
- Electricity: Dominion Energy
- Water/Sewer: COMMUNITY-BILLED - no action needed
- Gas: N/A
​- Internet: Hometelecom

The Residences at Sawmill is wired for high-speed internet. Please contact the office for your options.

​Internet service is available through Hometelecom.

​Complimentary Wi-Fi is available in the clubhouse, game room, co-working space, library, fitness center, sky lounge, and pool area.

Electricity is provided by Dominion Energy. Contact them at 800-251-7234 or visit their website. We recommend doing this at least 1 week before move-in.

​Yes! Our professional maintenance team is available to assist. Standard maintenance Monday-Friday; emergency maintenance 24/7.

Submit requests through your resident portal, or call our leasing office at 854-233-3085. For emergencies, call 854-233-3085 immediately.

​Standard requests are typically completed within 1-3 business days. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.

Submit a maintenance request through your resident portal as soon as possible. Our team will address it within 1-3 business days. For urgent issues (e.g., water leak, HVAC failure), call 854-233-3085 immediately.

No, we do not offer furnished or corporate apartments at this time. We can recommend home furnishing companies upon request.

Yes, all homes include a full-size washer and dryer.

All homes at The Residences at Sawmill include:
- Stainless steel refrigerator, range, dishwasher, microwave
- Quartz countertops
- Wood-style plank flooring throughout
- White tile backsplash
- Tiled Showers
​- Full-sized washer and dryer

Select apartments include a private patio/balcony. Contact our leasing team for more information on availability with a patio/balcony.

No, grills are not permitted on your patio/balcony per fire regulation. Community grilling stations are available at the pool area.

​No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.

​Paint requests require prior written approval. Any approved colors must be returned to original at move-out, or a repainting fee will apply.

​Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.

The Residences at Sawmill includes/offers:
- Fob access to all buildings and amenities
- Access to the Brivo Pass system to gain access electronically
​- Residents are welcome to add compatible smart devices to their home as long as everything is returned to original. No drilling or installing into doors or door frames

No, there is no reserved parking offered at this time.

The Residences at Sawmill is a contemporary-style community with amenities including:
- Community Clubhouse
- Bicycle Storage
- Dog Spa and Dog Park
- Game Room
- Media Room
- 24/7 Package Lockers
- 24-hour Fitness Center with State-of-the-Art Equipment and Yoga Studio
- Co-Working Space
- Community Library and Lounge
- Pickleball Court

Amenity areas are for residents and approved guests only:
- No glass in pool areas
- Guests must be accompanied by a resident
- Clean up after pets in all outdoor areas
- Observe posted hours and quiet hours
​Full community standards are in your lease and welcome packet.

The clubhouse and other amenity spaces are open daily from 7am to 10pm. The fitness center is open 24/7 with key fob access.

​No, we do not allow the clubhouse to be reserved at this time.

The pool is open daily from sunrise to sunset. Hours may be adjusted seasonally -- check the resident portal or contact the office for updates.

​Yes! Open year-round, weather permitting.

​Yes! The Residences at Sawmill features landscaped courtyards, a dog park, picnic areas with grills, and a community green space available for all residents.

Yes. As a community of four-story homes, elevators are applicable. If you have additional accessibility needs, please contact our leasing team.

​Each home includes one parking spot per lease holder. Additional guest/overflow parking is available throughout the community.

Please reach out to the office staff to discuss any additional parking needs. ​

No, The Residences at Sawmill does not offer recycling at this time.

Trash is collected outside your door Sunday-Thursday. Bins should be placed at your door by 8pm and returned inside by 9am the following morning. ​

​Packages are delivered to the community package hub located next to the office area.

Yes. Community bike racks are located around the property, as well as bike storage rooms in each building. ​

Quiet hours are 10:00 PM to 8:00 AM daily. We ask all residents to be respectful of neighbors.

You will have full access to all amenities beginning on your move-in date. Your key fob/resident app will be activated at your move-in appointment.

​Yes! We welcome pets at The Residences at Sawmill. We allow up to 2 pets per home. Breed and weight restrictions may apply -- see our full pet policy.

We welcome cats and dogs:
- Max pets: 2 per home
- One-time pet fee
- Monthly pet rent per pet
- Breed restrictions: contact us
- Yard responsibility: Residents must maintain a clean yard, including prompt pet waste removal.
​All pets must be registered.

​Yes! Each resident may bring up to 2 guests at a time. Residents are responsible for ensuring guests follow all community rules. Guests must be accompanied by a resident at all times.

​Yes! Please be mindful of neighbors and avoid blocking entrances and fire lanes.

Guests are welcome to stay for up to 14 consecutive days or 30 days per calendar year without prior approval. Extended stays require written approval. Long-term guests may need to apply as an additional occupant. ​

Nearby coffee options:
- Starbucks -- 0.7 miles
- Dutch Bros Coffee -- 0.3 miles
​- Lowcountry Coffee Roasters -- 0.7 miles

Lots of exciting things to do nearby. You can access more information on our neighborhood page.

Residents enjoy easy access to:
​- CARTA stops -- S Main Street 0.9 miles and Walmart 1 mile

The commute from The Residences at Sawmill to Charleston, SC:
​- By car: approximately 30 minutes via Highway 26

The Residences at Sawmill is served by Dorchester School District 2 (DD2):
- Elementary: Alston-Bailey Elementary School
- Middle: Alston Middle School
- High School: Summerville High Scholl
For more options visit GreatSchools.org or contact Dorchester School District directly.

​The Residences at Sawmill is nestled in Summerville, SC, offering the feel of a quiet residential neighborhood with easy access to nearby parks, local favorites, Berlin G Myers Parkway, Highway 26, and downtown Summerville.

Yes! Nearby grocery options:
- Publix at The Market at Cane Bay - 5.9 miles away
- Publix at Paradise Shoppes of Summerville - 3.9 miles away
​Our Community is designed for car-friendly living; Walmart is a short 5-minute drive away, and Target is about 10-minutes away.

Nearby dining options include:
- Oscar's of Summerville -- Southern Cuisine
- Lowcountry Public House -- American
- La Rustica -- Italian
See our full neighborhood map.